Privacy Policy & Confidentiality

Spark Plug Hub ("we", "our", or "us") provides B2B valuation, logistics coordination, and procurement services for decommissioned industrial gas engine spark plugs across European Union countries, the United Kingdom, and Switzerland. We recognize that our clients—including independent power producers (IPPs), combined heat & power (CHP) operators, biogas plants, and maintenance facilities—require absolute discretion regarding their asset liquidation and scrap inventories.

We only collect information strictly necessary to provide an accurate valuation and coordinate cross-border logistics:

• Technical Inventory Data: Photographs of spark plug electrodes, brand names (Jenbacher, MWM, CAT, Wartsila, etc.), estimated piece counts, and engine running hours.
• Business Contact Information: Company name, facility address, email address, direct telephone / WhatsApp number, and EU VAT number (for European reverse-charge compliance).
• Logistics Coordination: Pickup location details, facility loading bay requirements, and recipient shipping documentation.

Every inquiry received via WhatsApp, email, or our valuation portal is treated as strictly proprietary B2B commercial communication:

Under the European Union General Data Protection Regulation (EU GDPR) and the UK Data Protection Act, our European clients retain full statutory rights over their organizational data:

• Right to Access & Rectification: You may request an export of all data stored concerning your business entity at any time.
• Right to Erasure ("Right to be Forgotten"): Once a scrap batch is received, assayed, and paid for, you can request full cryptographic deletion of all batch photos and facility records.
• Lawful Basis: Data is processed exclusively under Legitimate Interest and Contractual Fulfillment for valuation and courier scheduling.

All digital records, valuation photos, and transaction sheets are housed on secure, encrypted servers with strict two-factor authentication. Inbound WhatsApp and email communications are purged in accordance with our 12-month archival cycle, ensuring your operational waste streams remain confidential.

For inquiries regarding our confidentiality agreements, NDA execution, or data rights, please contact our European governance desk: